Contact Us
For any purchase, shipping and delivery inquiries please send us an email at
info@claudianabeautanica.comFor press, publishing and marketing inquiries please send us an email at
info@claudianabeautanica.com64 Beaver Street Suite #151 New York NY 10004
info@claudianabeautanica.comPhone 917 620 4193
Terms and Conditions
Thank you for visiting the Claude NYC LLC (“CLAUDIANA BEAUTANICA™”) website. Our goal is to make your experience with CLAUDIANA BEAUTANICA™ enjoyable and effortless. To assist us in that goal, we have created this Terms of Use Agreement, which explains our policies and what you can expect when visiting our website. Should you have any questions concerning any of our policies, we encourage you to contact us.
Language :
1. TERMS AND DEFINITIONS. For the purpose of this Agreement:
“Agreement” means this Terms of Use Agreement.
“User” means an individual (or affiliation of individuals) or business using the Services.
“Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights and any and all applications, renewals, extensions and restorations thereof in force now or hereafter in effect worldwide.
“Services” means any services or service components as may be offered by the Company from time to time.
“Site” means the claudianabeautanica.com website.
“Company” means the Claude NYC LLC and its owners and affiliates.
NOTICE – THIS IS A LEGALLY BINDING DOCUMENT. READ ALL OF THE TERMS AND CONDITIONS OF THIS “TERMS OF USE” AGREEMENT BEFORE CONTINUING ON THE CLAUDIANA BEAUTANICA™ WEBSITE OR ACCESSING THE SERVICES DEFINED BELOW.
2. CHANGED TERMS. The Company shall have the right at any time to change or discontinue any aspect of the Services and to change or modify the terms and conditions applicable to your use of the Site or Services, including, but not limited to, the terms of this Agreement. Such changes, modifications, additions or deletions shall be binding and effective 30 days after the Company’s posting the revised terms on the Site. You agree to periodically and regularly review the Site, including the current version of this Agreement and to be and remain aware of the terms of this Agreement. If you do not agree to any revision or change, you may terminate the license described below by providing the Company with notice of termination to be addressed to info@claudianabeautanica.com. Any use of the Site by Client after the 30-day period shall be deemed to constitute your acceptance of such changes, modifications or additions.
3. ELECTRONIC COMMUNICATIONS. When you visit the Site, or have exchanges with the Company through the Site, that communication is communication with the Company electronically. You consent to receive communications from the Company electronically. The Company will communicate with you by e-mail to the most recent e-mail address provided to the Company by you or by posting notices on this Site. It is your responsibility to provide an e-mail address at which you will receive e-mail communications and to update your e-mail address as necessary to maintain your e-mail account. You agree that all agreements, notices, disclosures and other communications that the Company provides to you electronically, either by posting on this Site or to the e-mail address provided by you will satisfy any legal requirement that such communications be in writing.
This Terms of Use Agreement (“Agreement”) is a legal contract between you and CLAUDIANA BEAUTANICA™ that governs the terms under which you will be permitted to access the CLAUDIANA BEAUTANICA™ website (the “Site”) and/or use of the services provided on the Site. WHEN YOU ACCESS THE SITE, SUCH AS WHEN YOU READ ITS PAGES, DOWNLOAD ITS CONTENT, CREATE A USER ACCOUNT, PLACE AN ORDER FOR CLAUDIANA BEAUTANICA™ PRODUCTS OR INTERACT WITH CLAUDIANA BEAUTANICA™ REPRESENTATIVES, ETC., YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND THE INCORPORATED PRIVACY POLICY, AND ANY UPDATED VERSIONS AS MAY BE CREATED FROM TIME TO TIME. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE CEASE ALL ACCESS TO AND/OR USE OF THE CLAUDIANA BEAUTANICA™ WEBSITE.
CONSENT TO USE OF DATA; PRIVACY. At CLAUDIANA BEAUTANICA™ we understand your concerns about your private information. For that reason, we have created the ClAUDIANA BEAUTANICA™ Privacy Policy, (“Privacy Policy”) which is wholly incorporated into this Agreement. You can read the full terms of the Privacy Policy, as may be amended from time to time, by clicking here. You agree that CLAUDIANA BEAUTANICA™ (or its agents) may collect and use the technical and personal data that it gathers solely to improve its products and your experience with the Site, its services and products. CLAUDIANA BEAUTANICA™ will not disclose this information in a form that personally identifies you, except as otherwise provided in this Agreement or the incorporated Privacy Policy.
SITE CONTENT. All content included on the Site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, scripts, service names and software, as well as the compilation of the content, is the property of CLAUDIANA BEAUTANICA™ or of third parties from whom CLAUDIANA BEAUTANICA ™ obtained a license for the content’s use, and is protected by United States and international intellectual property laws, including those involving copyright, trademark, and trade dress. You may not copy or use the content of the Site, in whole or in part, including but not limited to its copyright, trademark, trade dress and other intellectual property, without the express, written consent of CLAUDIANA BEAUTANICA™.
LICENSE AND SITE ACCESS. CLAUDIANA BEAUTANICA™ grants to you a non-exclusive limited license to access and make personal non-commercial use of the Site. This license does not entitle you to any resale or commercial use of the Site or its contents; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of any person other than you; or any use of data mining, robots or similar data gathering and extraction tools, which are expressly forbidden for any purpose whatsoever. You may not reproduce, duplicate, copy, sell or otherwise exploit for any commercial purpose the Site or any portion of its contents or the CLAUDIANA BEAUTANICA™ trademarks, including its trade dress, logo or other proprietary information without CLAUDIANA BEAUTANICA™’s express written consent. This prohibition includes the use of “framing,” “metatags,” or any application which make hidden use of the CLAUDIANA BEAUTANICA™ website or its proprietary content.
You are, however, permitted to download, print or email any pages from the CLAUDIANA BEAUTANICA™ website for your personal and non-commercial use and to share that information or content with your friends and family. You are also permitted a limited, revocable and non-exclusive right to create a hyperlink to CLAUDIANA BEAUTANICA™ homepage, so long as the link does not disguise the CLAUDIANA BEAUTANICA™ name or obscure the fact that CLAUDIANA BEAUTANICA™ is the source of content, and does not portray CLAUDIANA BEAUTANICA™ in a false, misleading, derogatory or otherwise offensive matter.
If you are under the age of 18, you must have the permission of your parent or guardian to access the Site or make use of its content, including the creation of User Account. Your parent or guardian must also agree to this Agreement on your behalf.
CLAUDIANA BEAUTANICA™ reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
USER ACCOUNT. When visiting the Site, you will have the option to create a CLAUDIANA BEAUTANICA™ User Account. The purpose of the CLAUDIANA BEAUTANICA™ User Account is to streamline your experience with us. It is designed to help us serve you by saving information about you, your product preferences and purchase history. You will have the option of storing credit card or other information in your CLAUDIANA BEAUTANICA™ User Account, so that you can avoid resending the information each time an order is placed. A CLAUDIANA BEAUTANICA™ User Account will also allow you to see the status of your pending orders, view your saved shopping baskets and purchase history. Although you will be able to complete orders without a CLAUDIANA BEAUTANICA™ User Account, you will not be able to take advantage of the streamlined and personalized shopping experience that a User Account offers.
When you create a User Account, you will be asked to create a name and password. You are in the best position to maintain the confidentiality of your User Account name and/or password and for restricting access to your computer or account. You will therefore be responsible for (a) the use of your information or access to the account by anyone with whom you share your information or authorize to use your account or b) any unauthorized use that results from your failure to protect the confidentiality of your User Account name and password.
PRODUCT INFORMATION. We are very proud of the products that we offer through the CLAUDIANA BEAUTANICA™ Site. However, because of the technology used to represent those products on the Site, as well as the settings of your computer and monitor, there maybe occasions when the colors, texture or detail that you see on the screen may differ from the actual product. CLAUDIANA BEAUTANICA™ therefore cannot guarantee that your monitor’s display of any color, texture or detail of the products will be accurate.
CHANGED TERMS. CLAUDIANA BEAUTANICA™ is constantly striving to update and improve its products and services, including the Site. Accordingly, CLAUDEIANA BEAUTANICA™ reserves the right to amend, update or revise this Agreement or the incorporated Privacy Policy. In that case, the revised Agreement or Privacy Policy will be posted on the Site and will automatically come into effect upon posting. We encourage you to check back regularly to determine whether any revisions have been made, as your continued access and use of the Site will constitute your agreement to be bound by those terms.
DISCLAIMER OF WARRANTIES. You agree that access to the Site and the use of the services provided there are solely at your own risk. All Services are provided by CLAUDIANA BEAUTANICA™ on an “as is” and “as available” basis. EXCEPT AS MAY BE OTHERWISE NOTED IN THIS AGREEMENT, CLAUDIANA BEAUTANICA™ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. CLAUDIANA BEAUTANICA™ DOES NOT MAKE ANY WARRANTY THAT ACCESS TO THE SITE OR THE SERVICES LICENSED HEREIN WILL MEET YOUR REQUIREMENTS OR THAT ACCESS OR SERVICES WILL BE AVAILABLE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. CLAUDIANA BEAUTANICA™ MAKES NO WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USING THE WEBSITE, SERVICES OR THE PRODUCTS SOLD THEREON. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CLAUDIANA BEAUTANICA™ SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. TO THE EXTENT THAT CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY. IT IS AGREED THAT THE EXCLUSIONS SHALL APPLY TO FULLEST EXTENT PERMITTED BY LAW.
EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT (OTHER THAN INJURY TO THE PERSON IN THE CASE OF CONSUMER GOODS) SHALL CLAUDIANA BEAUTANICA™ BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PROSPECTIVE BUSINESS ADVANTAGE, , FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF, MISUSE OF OR INABILITY TO USE THE SITE, SERVICES OR PRODUCTS PROVIDED IN CONNECTION WITH THE SITE, OR OTHERWISE ARISING OUT OF THE USE, MISUSE OR UNAVAILABILITY OF THE SITE OR SERVICES OR PRODUCTS PROVIDED IN CONNECTION WITH THE SITE OR IN CONNECTION WITH ANY PROVISION OF THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT, INCLUDING NEGLIGENCE, MISREPRESENTATION, STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF CLAUDIANA BEAUTANICA™, BUT EXCLUDING GROSSLY NEGLIGENT, RECKLESS AND INTENTIONAL ACTS OF CLAUDIANA BEAUTANICA™, AND EVEN IF CLAUDIANA BEAUTANICA™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES (OTHER THAN INJURY TO THE PERSON IN THE CASE OF CONSUMER GOODS) SHALL CLAUDIANA BEAUTANICA™ BE LIABLE FOR YOUR USE OR MISUSE OF THE SITE, SERVICES OR CONTENT PROVIDED IN CONNECTION HEREWITH. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY AND PUNITIVE DAMAGES, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE, BUT EXCLUDING GROSSLY NEGLIGENT, RECKLESS AND INTENTIONAL ACTS OF CLAUDIANA BEAUTANICA™ ) OR OTHERWISE (EVEN IF CLAUDIANA BEAUTANICA™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE SITE OR ANY SERVICES OR PRODUCTS PROVIDED IN CONNECTION THEREWITH, INCLUDING DAMAGES THAT MIGHT BE INCURRED BY THIRD PARTIES. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING A FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND THE FULLEST EXTENT PERMITTED BY LAW.
EXCLUSIVE REMEDY. You agree that CLAUDIANA BEAUTANICA™ ’s sole liability and your exclusive remedy, in law, in equity or otherwise, with respect to the Products, Services or for any breach of this Agreement or the incorporated Privacy Policy is solely limited to the return of the amount paid by you to CLAUDIANA BEAUTANICA™ or $100, whichever is greater.
APPLICABLE LAW. This Agreement will be governed by and construed in accordance with the laws of the State of New York, excluding its conflict of laws rules. You and CLAUDIANA BEAUTANICA™ hereby agree to submit to the sole and exclusive subject matter jurisdiction, personal jurisdiction and venue of the Supreme Court State of New York, County of New York, or the United States District Court, Southern District of New York.
YOUR CONDUCT. From time to time, there may be opportunities for you to communicate with others through the Site, including chat rooms, postings, emails, etc. You agree that you shall use the Site for lawful purposes only. You shall not post or transmit through the Site any material that violates or infringes in any way upon the rights of others. You also agree that you will not use lewd language, threaten physical or personal harm or otherwise engage in objectionable conduct while communicating with others through the Site, including CLAUDIANA BEAUTANICA™ product representatives. CLAUDIANA BEAUTANICA™ reserves the right to remove any material posted by you to the Site that CLAUDIANA BEAUTANICA™ in its sole discretion, believes is lewd, threatening, inappropriate, objectionable, unlawful, in violation of the rights of others or otherwise in breach of this Agreement. You shall indemnify CLAUDIANA BEAUTANICA™ and its affiliates (including, but not limited to, its owners, employees, officers and agents) for all third-party claims, including reasonable attorney’s fees, resulting from your use of the Site.
MISCELLANEOUS PROVISIONS.
(a) If for any reason a court of competent jurisdiction finds any provision or portion thereof to be unenforceable, the remainder of the terms of the Agreement shall continue in full force and effect.
(b) This Agreement, the Privacy Policy and any expressly incorporated document represents the entire Agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or Agreements, written or oral.
(c) Any waiver of any provision of this Agreement will be effective only if in writing and signed by CLAUDIANA BEAUTANICA™. The failure by CLAUDIANA BEAUTANICA™ to enforce any provision of this Agreement or portion thereof does not act as a waiver or estop CLAUDIANA BEAUTANICA™ from enforcement of the remaining terms.
(d) The section headings appearing in this Agreement are inserted for convenience only and in no way define, limit, construe or describe the scope or extent of any section or, in any way, affect such section.
Claude NYC LLC Terms of Service ©
Effective October 1st 2019.
Shipping Policy
All orders are processed within 3 to 5 business days. After receiving your order confirmation email, you will receive another notification when your order has shipped.
Domestic Shipping Rates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
We currently ship within the United States of America only.
Returns & Exchanges
PRODUCT RETURNS. CLAUDIANA BEAUTANICA™ is unable to offer returns or exchanges at this point due to general dissatisfaction. At this time, we are not in a position to offer a money back guarantee or exchange unless the product is faulty or damaged. We want you to be delighted with your purchase, but there may be occasions when you feel it necessary to return a product due to it being faulty or damaged. If this happens, let us know by emailing info@claudianabeautanica.com within 48hrs of receiving the item, stating your order number. You have the right to then return the faulty or damaged items within ten working days of delivery, for our assessment. If the faulty or damaged item is successfully returned and received within the ten working days, and the fault or damage assessed and an exchange granted, we will give you a free exchange. You must use a paid for tracking service to return faulty or damaged items. Shipping costs will be reimbursed once received. Losses through the carrier service are dealt with on a case by case basis. Please contact info@claudianabeautanica.com if your item isn't received. To return a faulty or damaged item:
Place item(s) in it its original packaging. Please ensure that it is packed well so as to reach us in the received state.
Enclose a copy of the receipt/packing slip.
Send to Claudiana Beautanica, ℅ 28 Park Way, Upper Saddle River, NJ 07458 .
We recommend that you track your return package, to ensure receipt, using the United States Postal Service UPS, or Federal Express.
The cost of return shipping is your responsibility.
General information
In these Terms of Trade, "Claudiana Beautanica" means Claudiana Beautanica USA Inc. trading as Claudiana Beautanica, 'you' means the organisation or individual who is ordering product on the website, and the "Products" means the Claudiana Beautanica products which may be ordered on the website.
These Terms of Trade apply to any purchase of any Products by you from this website which are delivered in the United States.
Digital Gift Card
A Claudiana Beautanica Digital Gift Card entitles the owner to purchase products up to the nominated value from Claudiana Beautanica's online store within the country and currency in which the card was purchased. The value on the card can be used for purchases in whole or in part, and on multiple occasions at said Claudiana Beautanica online store. It cannot be reloaded, exchanged or redeemed for cash, or transferred to another digital gift card or owner. Claudiana Beautanica Digital Gift Cards are valid for 12 months from the date of purchase and currently applicable in the United States of America. After the expiry date, the card will have a nil balance. To verify available funds at any time, please visit Claudiana Beautanica online at Check gift card balance. Each Claudiana Beautanica Digital Gift Card is linked to a unique Gift Card Number and Pin to ensure its security and integrity, and allow for multiple transactions online.
Please note, Claudiana Beautanica Digital Gift Cards are currently only available to purchase within the United States.
Privacy Policy
Claude NYC LLC “ CLAUDIANA BEAUTANICA™’’ PRIVACY POLICY
At Claude NYC LLC (“CLAUDIANA BEAUTANICA™ ”) we understand your concerns about your private information. To help you address those concerns, CLAUDIANA BEAUTANICA™ has created this Privacy Policy, which outlines the types of information collected and what we do with that information.
COLLECTION OF PERSONAL INFORMATION
CLAUDIANA BEAUTANICA™ collects information about you to assist us in serving you. At the current time, the only way that we obtain personally identifiable information is when you provide it to us, such as when you create a “CLAUDIANA BEAUTANICA™ User Account” or in the course of placing an order for CLAUDIANA BEAUTANICA™ products, making a payment or seeking assistance from our CLAUDIANA BEAUTANICA™ product representatives. To do so, we may ask you to provide information as to your name, address, date of birth, and other data that we need to serve you. Additional information, such as credit card or payment information, will only be required when an order is placed.
The purpose of the CLAUDIANA BEAUTANICA™ User Account is to streamline your next experience with us. In addition to saving information about you and your product preferences, you will have the option of storing credit card or other information in your CLAUDIANA BEAUTANICA™ User Account, so that you can avoid resending the information each time an order is placed. A CLAUDIANA BEAUTANICA™ User Account will also allow you to see the status of your pending orders, view your saved shopping baskets and purchase history. Although you will be able to complete orders without a CLAUDIANA BEAUTANICA™ User Account, you will not be able to take advantage of the streamlined and personalized shopping experience that a User Account offers.
Additionally, we may use the personally identifiable information that you provide to identify and send to you emails, announcements or information that we think may be of interest to you concerning our cosmetics, new products or applications. When you create a CLAUDIANA BEAUTANICA™ User Account or provide us with personally identifiable information without creating a CLAUDIANA BEAUTANICA™ User Account, you will be given the option of whether you prefer not to receive such emails. Additionally, you can click HERE if you wish to change any information or option in your CLAUDIANA BEAUTANICA™ User Account at any time.
When we collect your personally identifiable information, we take reasonable steps to prevent it from accidental disclosure, such as through use of appropriate technology or security vendors. We also limit access to the information to those individuals who actually need it to assist your experience with CLAUDIANA BEAUTANICA™. We remind you that you too must do your share to protect your personally identifiable information. When you create a CLAUDIANA BEAUTANICA™ User Account you will be given an opportunity to create a password to access the account. Please select a password that is unique and keep it private.
Cookies
We strive to make your experience with the CLAUDIANA BEAUTANICA™ website as easy and meaningful as possible. Sometimes, to do so, our Web server sends a “cookie” to your computer. Cookies are files that Web browsers place on a computer’s hard drive. Cookies do not identify individuals, but only their computer browsers. Cookies can be session based, (that is, exist on your computer only so long as you are visiting the Site) or persistent (that is, remain on your computer permanently, until you delete them or they expire, so that we can use the cookie each time you return to the Site.) The purpose of cookies is to allow us to streamline your interaction with the CLAUDIANA BEAUTANICA™ website, for example, by identifying you as a prior visitor, tracking your preferences, and to help you place and pay for orders.
We may also use cookies to collect information concerning our customers’ experiences visiting the Site. For example, we may collect information as to how a visitor navigated our Site or how long a visitor stayed on a particular webpage. The aggregated information does not contain any individual identifiable information, but helps us to improve the CLAUDIANA BEAUTANICA ™ website experience.
You can set your computer’s browser to notify you when a cookie is set and chose to accept or reject the cookie. Although you will still be able to browse the CLAUDIANA BEAUTANICA™ website, there may be some functions that you may not be able to access without allowing cookies.
DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
CLAUDIANA BEAUTANICA™ will never willfully sell, lease or rent any of your personally identifiable information to any third party. If we have your advance permission, we may provide your email address to third parties to market their products or services to you.
CLAUDIANA BEAUTANICA™ will take all reasonable efforts to secure your personally identifiable information from accidental disclosure. To the extent that CLAUDIANA BEAUTANICA™ uses any third-party vendor to assist us in serving you, we will request that the third-party vendor undertake reasonable efforts and promise not to willfully disclose your information as a condition of allowing that third party vendor access to your information.
CLAUDIANA BEAUTANICA™ may disclose personally identifiable information in response to legal process (for example, in response to a court order or subpoena). CLAUDIANA BEAUTANICA™ may also disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
This Privacy Policy, as may be updated from time to time, is part of and incorporated in the Terms of Service, which may be reached by clicking here. Your continued use of the CLAUDIANA BEAUTANICA™ website constitutes your acceptance of the terms of this Privacy Policy and Terms of Use and agreement to be bound thereby.
Claude NYC, LLC. Privacy Policy ©
Effective October 1st 2019.
Shipping Policy
Shipping
Shipping Policy
All orders are processed within 3 to 5 business days. After receiving your order confirmation email, you will receive another notification when your order has shipped.
Domestic Shipping Rates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
We currently ship within the United States of America only.
Returns & Exchanges
Returns & Exchanges
PRODUCT RETURNS. CLAUDIANA BEAUTANICA™ is unable to offer returns or exchanges at this point due to general dissatisfaction. At this time, we are not in a position to offer a money back guarantee or exchange unless the product is faulty or damaged. We want you to be delighted with your purchase, but there may be occasions when you feel it necessary to return a product due to it being faulty or damaged. If this happens, let us know by emailing info@claudianabeautanica.com within 48hrs of receiving the item, stating your order number. You have the right to then return the faulty or damaged items within ten working days of delivery, for our assessment. If the faulty or damaged item is successfully returned and received within the ten working days, and the fault or damage assessed and an exchange granted, we will give you a free exchange. You must use a paid for tracking service to return faulty or damaged items. Shipping costs will be reimbursed once received. Losses through the carrier service are dealt with on a case by case basis. Please contact info@claudianabeautanica.com if your item isn't received. To return a faulty or damaged item:
Place item(s) in it its original packaging. Please ensure that it is packed well so as to reach us in the received state.
Enclose a copy of the receipt/packing slip.
Send to Claudiana Beautanica, ℅ 28 Park Way, Upper Saddle River, NJ 07458 .
We recommend that you track your return package, to ensure receipt, using the United States Postal Service UPS, or Federal Express.
The cost of return shipping is your responsibility.